Job Technical Delivery Manager, Southbank

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Talent Attraction Specialist @ Data#3 | Driving Inclusive Talent Acquisition

• Voted HRD’s Employer of Choice since 2016
• Brisbane Based (Hybrid working model)

We have an excellent career opportunity for an experienced Technical Delivery Manager to join Data#3 Managed Services team in Brisbane to support our growing business.

As part of the Managed Service team the incumbent will be expected to:

• Develop strong relationships with key technical customer representatives and grow the strength of the Data#3 customer relationship from a technical delivery perspective.
• Engage with a balanced cross section of the customer’s operational leaders and stakeholders to ensure that all customer satisfaction pulse points are captured and appropriately responded to.
• Identify technical risks and support the delivery, sales and presales teams in gathering requirements to develop a solution fit with a strong value proposition.
• Ability to understand the technical complexities of multi-tiered solutions and systems integration, their underlying technologies, and the latest technical tools.
• Take on the lead technical role as part of new customer transitions into service and new technology project transitions for existing customers.
• Lead a team of capable systems and network engineers to deliver business as usual services against an agreed statement of work.

The following experiences are essential for this role:

• Strong Cloud/Server/Network/Security engineering skills, in particular Azure, Cisco, and VMware technologies.
• Proficient in ITIL
• 5 Years Minimum experience in IT environment, preferably in a technical role
• 2 Years Minimum experience in a Service Delivery Management role.
• Previous experience in Service Delivery activities including:
• Time management
• Communications
• Broad knowledge and experience of IT Management, Business Systems, PC networks and application
• Experience in written presentations and technical documentation
• Accuracy, organisation and management skills
• Excellent awareness of business financial matters
• Creative in development of solutions to customers’ needs

Who is Data#3?

Voted HRD's Employer of Choice for the last 9 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values are integral to the way Data#3 works internally and externally with our customer.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

REF: KISH112998

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at Data#3 by 2x

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